At Scottish Tours, we have the privilege of showing visitors from all over the World, the real Scotland. This is our home, and we take great pride in looking after our customers, more so now than ever before.
The good news is that Scotland is open for business and ready to offer a friendly welcome to visitors again. These have been challenging and unsettling times for all of us. If you are in the mood to take some time off to relax and recharge where better than Scotland?
We’ve produced this guide to help you plan your perfect Scottish getaway and discover what to expect when you are on tour. There are also helpful links so you can obtain up-to-date information from reliable sources.
Why not take a Scotland Bubble Tour?
Have you considered visiting Scotland with your family and friends on your very own tour? Your group will travel together in a luxury coach with the services of an experienced Scottish driver/guide. All provided for the exclusive use of your party, of course.
With a Bubble Tour, you can choose to follow one of our existing, expertly planned, itineraries or strike out on your own to pursue your own interests and preferences. The choice is yours.
It's the ideal opportunity for all members of the family to travel to discover Scotland together.
Contact a professional travel planner today to discuss your Scotland tour requirements at info@scottishtours.co.uk
Book your tour with confidence
Things can change very quickly at the moment, putting travel plans into disarray. We understand that travellers want flexibility in their travel arrangements, so we’ve introduced our new Book Assured booking policy on many of our most popular tours.
With Book Assured you can:
- Reserve your tour by paying a 20% deposit
- Automatically pay the balance a few days before your tour departs
- Cancel or change your tour (restrictions apply)
Each tour page shows if that product is covered by Book Assured and what cancellation/change policy applies.
Unlike most of our competitors, we are members of ABTA (The Association of British Travel Agents) which means your money is protected, and we embrace the ABTA Code of Conduct in all our dealings with both customers and suppliers.
We take our business relationships very seriously and only work with reputable suppliers who adhere to the latest Government guidelines. We are monitoring carefully the steps that our partners are taking to keep our customers safe and sound.
Know before you go
Needless to say, consider your own health. If you or any member of your party feel ill or start to experience, COVID-19 symptoms stay at home and seek medical advice. Contact us, and we’ll do our best to let you reschedule your trip.
We always recommend that you have travel insurance in place. It’s a good idea to double-check the policy to ensure that it provides all the protection that you require, particularly when it comes to medical cover, cancelling or rescheduling your travel plans.
Recent events have shown that Government restrictions can be applied at any time, with the minimum of notice. Keep up-to-date with your Government’s advice and give some thought as to what you might need to do should a change of policy affect your trip.
Scotland’s visitor attractions range from ancient castles to uber-modern galleries. Each facility is having to risk-assess the visitor experience to ensure that visitors remain safe and healthy. In some instances, it is very challenging to adequately provide for social-distancing so, in the meantime, the attraction may continue to remain closed or restrict access to outside areas only.
If you are planning to take a tour to visit a particular attraction, it’s a good idea to check that it will be open. Either visit their website or contact us, we’ll be happy to help.
What to expect on the tour
We are all adjusting to the new normal, so we thought you would want to know what to expect on tour and what’s being done, behind the scenes, to keep everyone safe.
Vehicle Cleaning
Enhanced cleaning procedures are in place, ensuring that coaches are deep cleaned before they leave the depot. In addition to the standard cleaning processes, the use of fogging machines has been introduced. This equipment sprays a fine mist of anti-viral disinfectant throughout the passenger cabin, which kills 99.99% pathogenic viruses, even in hard to reach places.
Throughout the day, your driver/guide will ensure that high-touch points and surfaces are cleaned as frequently as possible.
Your friendly driver/guide
Famed for their expert knowledge, good humour and outstanding driving skills, your driver/guide has been specially trained on the latest safety protocols.
They will monitor compliance to ensure a safe experience for everyone as well as managing the correct boarding and alighting procedures.
Physical distancing
The number of passengers that are carried on each coach is being restricted to ensure social distancing. Depending on the vehicle specification, the capacity will be limited so that only 50-60% of the seats are occupied.
Contactless Check-in
So that physical contact can be reduced most tours now offer contactless check-in. Just give your name and booking reference number to the team member when you join the tour.
You’ll find the booking reference on the tour voucher that you will receive from us when your tour is confirmed. There is no need to print the voucher, just store it on your smart device should you need to refer to it.
Bring a face-covering and sanitiser
Passengers must wear a face-covering while boarding and travelling on the tour vehicle. Please ensure you bring your own face covering, as a supply of facemasks at the departure point cannot be guaranteed.
If you have an exemption from wearing a face-covering for medical or other reason please can you advise the Operations Team in advance of your tour by calling the contact telephone number shown on your tour voucher.
Hand sanitiser will be available on most tour vehicles. However, we recommend bringing your own supply.
Keep up to date
We are all aware that circumstances can change at short notice, so we recommend keeping up to date with news from the Scottish Government or Visit Scotland, our National Tourist Authority.
We’re here to help
If you need any advice or you have concerns about your travel plans, please feel free to reach out to a member of our expert team. You can contact us by email at info@scottishtours.co.uk
If you need assistance on the day of your tour, please don’t hesitate to speak to a team member.
Scotland is waiting for you
Travel may be feeling a bit different at the moment, but Scotland remains as beautiful as ever. Spend time with us to discover our rich history, natural landscapes and colourful traditions. Most importantly, you’ll experience the warmest of welcomes.
Book your perfect Scotland Tour with Scottish Tours.